dimanche 23 janvier 2011

"Another free resource for tracking your hotel’s social media buzz"

Link to the text!

Hoteliers can now sleep well!

"OpinionWell" will be the new buzz for Hotel marketers...
The goal of this new company is to collect the data, comments, and analysis for each hotel.
The service is free for hoteliers, and they will have access to the opinion of their hotel guests and the information they need to increase customer satisfaction and ultimately their revenue!

The analysis will be an extraction of consumer opinions from the web, directly given to the hoteliers.

OpinionWell will give:

- Summary data highlighting the hotels strengths and weaknesses
- A breakdown of the overall rating by category
- Feature-specific analysis including the actual comments from guest reviews

To me, it will help very much hoteliers.
Now, they can be focus on other things not like searching on the web the bad comments...
With Opinionwell, they will have directly everything about reviews and satisfaction surveys.
They will work straight on the problems without loosing time.

Good news for us!!!

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